Adventure Thamserku Treks & Expeditions Pvt. Ltd. has promulgated its terms and conditions for all its trips - trekking, mountaineering, hiking, rafting, wildlife safaris, mountain biking - and any other services operated by the company.

Before completing the registration form and signing the declaration, please read these terms & conditions carefully. They set out your agreement with Adventure Thamserku and contain important information.

● At the time of booking and completing your form a non-refundable deposit of $US 250 per person is payable. The balance of the trip is to be paid in full at least 40 days prior to departure. At least 2 weeks prior to departure, we require the booking form and a photocopy of your passport, so we can start processing all the logistics.

● Reservations can be accepted as late as 2 weeks before departure but full payment must accompany the booking form. Earlier bookings are strongly advised.

Adventure Thamserku operates trips in regions where standards of accommodation, transport, safety, hygiene, food, medical facilities and other infrastructure may be lower than those you normally expect. Please keep in mind that Nepal is a third world country, and bear the above in mind when making your booking,

Travelling with Adventure Thamserku requires a certain measure of flexibility, good humour, and an understanding that the itinerary, accommodation and modes of transport may be changed without notice, due to circumstances beyond Adventure Thamserku’s control. By signing the Booking form you agree to Adventure Thamserku making such necessary changes without liability.

● No refunds will be made for any unused services, accommodation etc once the trip has     started.
● If a client decides to leave a trip before its completion, no refund will be given for the   unused portion of the trip.
● If a client wishes to extend the duration of a trip after the trip has started, this may be   possible but payment will need to be made prior to this taking place.
● In  Kathmandu,  Adventure Thamserku clients will be accommodated at the Hotel   Shanker. During the trip clients are required to stay at the hotel or lodge chosen by  Adventure Thamserku. If a client wishes to stay elsewhere, they will have to bear the cost of accommodation and food in the alternative lodge/hotel themselves.
● If a client prefers to stay in a different hotel in Kathmandu this could be possible but it     would have to be negotiated when the booking and final payment is made.

CANCELLATION BY ADVENTURE THAMSERKU

● In the event of Adventure Thamserku cancelling a trip as a result of a Force Majeure, or government travel advice clients will be offered alternative arrangements. If you agree to the alternative, and the price of the alternative booking is less than the original booking, we will refund the difference. If you do not accept alternative arrangements, we will refund all payments (less transaction fees). However Adventure Thamserku will not be liable for any additional costs incurred by you.

All rates for trips in Nepal are quoted for a single person on a double occupancy basis. Trips require a minimum of 2 people to operate. Prices include internal transportation, porters, guides, accommodation and all meals whilst on the trek. Prices quoted also include accommodation and breakfast at the Shanker Hotel in Kathmandu, airport transfers, a half day sightseeing tour and Adventure Thamserku trek pack. (Down sleeping bags + inner sheet. Down jackets. Kit bags. Trekking Map for all trips and additional Ice Axe, Crampon, Harness, Carabineers, Prussic loops for climbing trips) The rates quoted on our website are based on costs and exchange rates at the time of last site update. They are also reviewed in June each year. Adventure Thamserku reserves the right to adjust these prices should unforeseen fluctuations in exchange rates and economy (etc) necessitate this. To guarantee the price will not change after a booking is made, early payment is an option.

If you have any complaint that cannot be dealt with immediately with your tour leader, or you are not satisfied with the response, please notify us in writing within 10 days of the completion of your trip. We will do our best to resolve the problem.

Insurance is compulsory on all Adventure Thamserku trips. Your policy must cover accidents, medical expenses, and emergency evacuation including helicopter rescue, air ambulance, and personal liability. Adventure Thamserku also recommends your insurance policy covers cancellation, curtailment and loss of luggage and personal effects.  You are required to carry proof of insurance with you, and to produce it if requested by Adventure Thamserku employees. For our climbing and mountaineering trips, you must be covered for mountaineering activities (use of ropes and ice axe, etc). Please note that most standard travel insurance policies DO NOT cover you for mountaineering activities. We can recommend an international company that does cover mountaineering.

HEALTH & MEDICAL CONDITIONS

Anyone who is in good health and mentally prepared can take part in our treks. Some treks however are more strenuous and entail many days at higher altitude. Please read the trip notes carefully and pay heed to the trip gradings. Contact Adventure Thamserku for advice in order to make a suitable trek selection.